Looking to get started on buying or refinancing your home? We’ll answer any general questions, and even introduce you to one of our loan officers when you’re ready.
We're Here For You
Need some assistance
with any of the below?
Where to start
Your Loan Status
Need a quick update on your loan? We’re in touch with your loan officer and can let you know exactly where you’re at.
Payment &
Post-Close Questions
Questions about where or how to make your first mortgage payment? Or who your loan servicer is? We’ve got you.
Feedback or Reviews
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Get the help you need
Connect with one of our departments
Mortgage Payment Portal
Online: servicing.lower.com
Phone: 888-265-6937
Email: customerservice@lower.com
Construction Loan Accounts
Online: Construction Payments Online
Phone: 888-826-2710
Email: care@lower.com
Account Management: Land Gorilla Login
Insurance Loss Draft
Important: Please ensure to sign the back of the check before sending.
Phone: 855-783-0599
Fax: 248-710-1699
Regular Mail
Lower, LLC c/o PLP
ATTN: Loss Draft Department
PO Box 3301
Troy, MI 48007-3301
Overnight Mail
Lower, LLC c/o PLP
Attn: Loss Draft Department
700 Tower Drive, Suite 400
Troy, MI 48098
Insurance Department
Online: Express Insuarance Info
Phone: 866-502-4074
Fax: 248-710-1695
Mortgage Clause
Lower, LLC
ISAOA ATIMA
PO Box 7094
Troy, MI 48007-7094
Payoffs
Email: payoffs@lower.com
Tax Department
Phone: 888-662-0296
Fax: 626-667-6419
Loss Mitigation
Email: lossmitigation@lower.com
Contact
Drop us a line.
We are here to answer any questions you may have.