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from you.

We're Here For You

Need some assistance
with any of the below?

Where to start

Looking to get started on buying or refinancing your home? We’ll answer any general questions, and even introduce you to one of our loan officers when you’re ready.

Your Loan Status

Need a quick update on your loan? We’re in touch with your loan officer and can let you know exactly where you’re at.

Payment &
Post-Close Questions

Questions about where or how to make your first mortgage payment? Or who your loan servicer is? We’ve got you.

Feedback or Reviews

Had a first-hand experience with Homeside? Tell us all about it.

Get the help you need

Connect with one of our departments

Mortgage Payment Portal


Phone:  888-265-6937


Construction Loan Accounts

Online: Construction Payments Online

Phone:  888-826-2710


Account Management: Land Gorilla Login

Insurance Loss Draft

Important: Please ensure to sign the back of the check before sending.


Phone:  855-783-0599

Fax: 248-710-1699


Regular Mail

Lower, LLC c/o PLP

ATTN: Loss Draft Department

PO Box 3301

Troy, MI 48007-3301


Overnight Mail

Lower, LLC c/o PLP

Attn: Loss Draft Department

700 Tower Drive, Suite 400

Troy, MI 48098

Insurance Department

Online: Express Insuarance Info

Phone:  866-502-4074

Fax: 248-710-1695

Mortgage Clause

Lower, LLC


PO Box 7094

Troy, MI 48007-7094



Tax Department

Phone:  888-662-0296

Fax: 626-667-6419

Loss Mitigation



Drop us a line.

We are here to answer any questions you may have.